Sectigo

SectigoMicrosoftIn progress

Onboarding UX / Rapid prototyping

Microsoft PQC: Onboarding & experience design

The problemPeople joining the initiative needed a clear way in: understandable access, guided onboarding and an easy way to share feedback, designed with consistent, accessible patterns.

My contributionI designed access, onboarding and feedback flows, using rapid prototyping and stakeholder review to refine the interaction direction.

Stakeholder-approved interaction designs

10+

Access, onboarding and feedback flows approved within a one-month review cycle.

Experience map · conceptual

Access & activation
Clear entry and access states
Interaction design
Consistent, accessible patterns
Feedback & iteration
Reviewed and refined

NDA
Not a product screenshot

My role: Associate Product Designer · Sectigo
Team: Sectigo product, engineering and stakeholders
Timeline: 2026 · In progress
Tools: Figma, AI-assisted prototyping, Design-system patterns

Designed at Sectigo; Microsoft PQC is the program context.

Microsoft PQC program · public context

Process

The work behind the decisions.

01
Frame the user flow
Explored how people discover, access and begin the experience, and mapped the key states each step needed to communicate.
02
Design reusable interaction patterns
Designed onboarding and guidance screens with accessible, reusable patterns aligned to Sectigo’s design system.
03
Prototype, review and hand off
Used AI-assisted rapid prototyping and stakeholder reviews to refine the direction, with ten-plus interface designs approved in a one-month review cycle and prepared for thoughtful handoff.

Design decision artifact

UX alignment

Visual hierarchy, guided onboarding and accessible feedback help people understand where to start and what happens next.

NDA
Not a product screenshot

1Visual hierarchyOne primary action leads each view
2Guided onboardingProgress is visible step by step
3Accessible feedbackStatus uses text, not color alone
4Clear access statesPending, active and blocked read distinctly

Conceptual design illustration — not an actual artifact or product screenshot

Concept flow

Customer journey

Each stage answers the question a person is likely asking at that moment, so the design decisions stay tied to user intent.

NDA
Not a product screenshot

01Access & activation
“How do I begin?”
Make the entry point obvious
02Onboarding
“What matters first?”
Sequence essentials only
03In-product guidance
“What comes next?”
Contextual next step
04Feedback
“How can I share input?”
Low-effort, well-timed ask
05Iteration
“What gets refined?”
Review input with stakeholders

Iteration loops back into onboarding and guidance as feedback is reviewed.

Conceptual design illustration — not an actual artifact or product screenshot

Illustrative low-fidelity studies

Early wireframe exploration

Grayscale structure keeps the review focused on order, priority and controls; the accent marks the design intent in each study.

NDA
Not a product screenshot

1Clear first action
2Information hierarchy
3Guided next step
4Lightweight feedback capture

Conceptual design illustration — not an actual artifact or product screenshot

Key decisions

Design decisions that shaped the experience.

Decision 01

Make the way in obvious

Prioritize clear access and activation states so people understand where they are and what comes next.

Trade-off

Keep early steps simple rather than surfacing every option up front.

Decision 02

Design feedback into the flow

Give people a lightweight way to share feedback so the team can review and iterate on the design direction.

Trade-off

Ask for feedback at meaningful moments without interrupting the main task.

Design value & supporting evidence